PetLand 🐾

Welcome to PetLand’s FAQ section! Got questions? We’ve got answers! 🐶🐱🐾

📦 Shipping & Delivery

🚚 How long does shipping take?

• USA: 3 to 5 business days.
• International: 7 to 15 business days.

🌎 Do you ship worldwide?
Yes! We ship to most countries. Shipping times may vary depending on location.

📬 How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Keep an eye on your inbox! 📩

🔄 Returns & Refunds

🔙 Can I return my order?
Yes! We accept returns within 30 days of purchase, as long as the item is unused and in its original packaging.

💰 Do I have to pay for return shipping?
If the item is defective, we’ll cover the cost. Otherwise, return shipping is the customer’s responsibility.

⏳ How long does it take to process a refund?
Once we receive your return, refunds are processed within 5-7 business days.

🐶 Product Questions

🦴 Are your products pet-safe?
Absolutely! All our products are designed with pet safety in mind. 🐾

🐾 Do you offer personalized pet products?
Yes! Check out our custom pet accessories and add a personal touch. 🎨🐕

🛍️ Orders & Payments

💳 What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options.

❌ Can I cancel or modify my order?
If your order hasn’t shipped yet, contact us ASAP at support@petland.com, and we’ll do our best to assist!

🐾 Need More Help?

Still have questions? We’re happy to help! 🐶💌 Contact us at support@petland.com and we’ll get back to you ASAP.

🐾 Thank you for choosing PetLand – because your pet deserves the best! 🐾🐕🐾